Salesforce Integration with Fluent Forms

Salesforce is the World’s No-1 customer relationship management (CRM) platform. It helps your marketing, sales, commerce, service, and IT teams work as one from anywhere — so you can keep your customers happy everywhere.

Salesforce provides API Access to this four account editions only:

  • Enterprise Edition
  • Unlimited Edition
  • Developer Edition
  • Performance Edition

You can also check out this link to know more.

Integrate your Salesforce account easily with Fluent Forms Pro by following the steps mentioned below-

Steps to Integrate Salesforce with Fluent Forms

  1. Activate the Salesforce Module
  2. Get your Salesforce Domain URL, Consumer Key & Consumer Secret
  3. Use the Domain URL, Consumer Key & Consumer Secret with the Salesforce module
  4. Create/Use a Form with Fluent Forms
  5. Setup the integrations feed & Map the input fields
  • Go to the Integration Modules from Fluent Forms (WordPress admin panel sidebar) and turn on the Salesforce Module, as shown in the screenshot below.
  • Again hover over Fluent Forms Pro and go to Global Settings > Configure Integration. Select Salesforce, and you will be asked for the Salesforce Domain URL, Consumer Key & Consumer Secret here. If you are using Sandbox Account then check on the Salesforce Sandbox Account checkbox.
  • If you don’t have a Salesforce account, you can sign up here.
  • After login into your account, a Setup Home page will appear. Click on the Settings icon button and then select the Open Advanced Setup.
  • Select the App Manager from the left sidebar and click on the New Connected App button.
  • Set the Connected App Name, API Name, and Contact Email.
  • Check the Enable OAuth Settings and set the Callback URL. You will get your URL from the Global Setting of the Fluent Forms Salesforce integration settings.
  • The Callback URL is unique for every single site.
  • Select the scopes: “Manage user data via APIs (API) and Perform requests at any time (refresh_token, offline_access)“. Save the connected app and wait a few minutes for it to be activated.
SalesForce scopes
  • Copy the Consumer Key and Consumer Secret to use them in the next step.
  • Paste your Salesforce Domain URL, Consumer Key, and Consumer Secret to Salesforce’s Global settings tab and Save Settings.
  • Get your Domain URL by Clicking on your Profile icon on the top right.
  • Copy the URL & please make sure you add ‘https://‘ before the domain URL.
  • Now go to the particular form’s settings for the entries you want to be listed in Salesforce. Go to Settings and Integration > Configure Integration then click on Add New Integration and select Salesforce Integration from the dropdown.
  • Name the Feed & select the Salesforce services from the dropdown and create the Salesforce Feed.
  • Configure the fields and map them to the Salesforce services’ corresponding rows.
  • Enable Conditional Logic if required. Learn more about Fluent Forms Conditional logic here.
  • Click on Save Feed when the configuration is done.

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