“Your most unhappy customers are your greatest source of learning” – Bill Gates Undoubtedly, bad reviews from unhappy customers are the most powerful driving force for your business. When your business gets bigger, the chances of getting reviews increases simultaneously. Although every company expects to get good online references, they will inevitably be met with […]
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Why Use Online Chat on Your Website?
Online chat is a new form of the most effective customer dealing today. According to clients, they have higher expectations from labels. For this reason, most of the companies are dealing with customer service with a vision to provide the best experience. In the United States, 64% of customers are connected with some form of […]
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How Live Chat Increases Your Conversion Rate
Do you know if a company offers live chat, 38% of clients are more likely to buy from that company? Live chat support is an excellent solution to boost up conversion rates on your website. Moreover, in most cases, 63% of customers say they tend to go back to the website that offers online chat. […]
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Eight Myths and Misconceptions about Online Reviews
Have you ever wondered why people give so much importance to online reviews? Above mentioned facts makes it clear that online reviews are the first thing a shopper searches for when they intend to make a purchase. Reviews portray the company’s quality of products and services. It also gives a clear insight into the price […]
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