Every time a member joins a group, posts in your activity feed, or completes a course on your WordPress site, a perfectly timed email lands in their inbox.
It could be a welcome message, a tailored discount, or a reminder to stay engaged—all automated, without manual work or third-party tools. Sounds like a dream, right?
Well, with FluentCommunity and FluentCRM, it’s super easy to turn that dream into reality.
WordPress is a renowned platform for building communities and businesses, but connecting the dots between community engagement and smart marketing can be challenging.
FluentCommunity and FluentCRM solve this by transforming your site into a dynamic growth engine.
I’m here to show you the exact path to elevate your WordPress community with our two flagship plugins. By following the steps here, you can turn your casual interactions into targeted marketing opportunities.
And the interesting part? You don’t have to leave your dashboard.
FluentCommunity and FluentCRM – a quick overview
Before proceeding further, let’s have a quick look at what these plugins are and how they help you achieve your goals.
FluentCommunity
First, an insider note to share: we built a highly engaging community for our users with this plugin. Our customers are no longer just some people living across different parts of the world. They all are connected as a family on the community we built for them.
Anyway, FluentCommunity is a WordPress plugin for creating vibrant, interactive communities. It offers all the options to create communities for your specific needs and engage members to interact more.
With Spaces (custom groups), activity feeds, leaderboards, user roles, and many other features, you can easily create and maintain your community. For online educators, FluentCommunity has a native course builder.
This tool is ideal for creating membership sites, e-learning platforms, or niche social networks. It’s lightweight, easy to manage, and gives you full control over your community.
FluentCRM
FluentCRM is the most popular email marketing automation tool in WordPress. With its top-notch features and low-cost pricing, the tool has already become email marketers’ favorite.
Unlike SAAS tools, it operates within your WordPress dashboard, works natively, and provides perfect solutions for email marketing for online business owners.
Whatever you need inside a CRM tool, from automation workflows to segmentation, email campaigns to sales funnels, FluentCRM provides all that without bloating your site. It’s built for the people who have no coding knowledge but want to create successful campaigns.
What sets these two apart? Both plugins are built to work seamlessly within the WordPress ecosystem, syncing data in ways that generic tools can’t. Together, you can enjoy a system that requires no extra money but wonderful results.
The unique connection: community behavior meets marketing automation
FluentCommunity and FluentCRM sync very well and they create a feedback loop where community actions trigger precise marketing efforts.
- How it works: FluentCRM uses FluentCommunity’s real-time data, capturing actions like joining a Space or completing a course. Then, it will trigger immediate, smart responses.
- Example: When a user joins the “Health Club” Space, FluentCRM tags them as “Fitness-Interested,” sends a welcome email with a fitness course discount, and adds them to a targeted list for future campaigns.
- Deeper integration: Most community-CRM pairings stop at surface-level data sharing, but FluentCommunity and FluentCRM go the extra mile. Every interaction (e.g., posting in feeds or climbing leaderboards) becomes a building block for personalized marketing. You can turn your community into a hub of actionable insights.
Real-world applications for WordPress sites
If you are curious about the potential, the possibilities are limitless. Here are a few examples of how this integration shines in practice:
| Use Case | Example |
|---|---|
| Membership Sites | A fitness community member completes a “Beginner Yoga” course. FluentCRM sends an upsell email for an advanced class and tags them as a potential premium subscriber. |
| eLearning Platforms | A student unenrolls from a coding course. FluentCRM sends a “We miss you!” email with a 10% discount, based on their Python-related Space activity. |
| Niche Communities | In a gardening community, active posters (tracked by leaderboards) receive exclusive seed kit offers via FluentCRM, turning lurkers into loyalists. |
How to connect FluentCRM with FluentCommunity
You can skip this section if you’re already using these two plugins and know the basics. Follow these steps to get started.
1. Install and activate the Plugins
Download both plugins from the WordPress repository. Or, get the pro versions of them from the respective sites for premium features. Now, install and activate both in minutes.
2. Set up your community
Visit the community portal and set it up according to your needs. Create as many spaces as you need and complete relevant settings with them.
Want to create courses? You can edit and upload your course materials and make the courses ready to go.
After getting done with the community setup, go back to your WordPress dashboard.
3. Create automations
Go to FluentCRM from your WordPress dashboard.
Head to FluentCRM’s automation tab.
Click the New Automation button.
Click the Create from Scratch section to generate a new template.
You can see Community under the automation funnel list. Click there.
You’ll find the following FluentCommunity triggers:
- Joined in a Space
- Enrolled in a course
- User Level (Leaderboard) Upgraded
- Left from a Space
- Unenrolled from a course
Click the trigger you want to activate, and click the Continue button.
Now configure it according to your expectations. Click the Save Settings button.
Note: You don’t need to complete an extra step to activate the integrations. They’re natively connected, meaning that when you install and activate both plugins on the same site, the connection is established automatically.
You’ve already created your funnel. It’s time to add actions to it.
Click the + icon and you’ll see a lot of options.
From the Email section, you can choose either Send Custom Email or Set Sequence Emails.
You can tag users based on the Space name and add them to the right lists. If you’re even slightly confused with the automation settings, don’t worry. We have a ton of tutorials and YouTube videos on how to configure FluentCRM and use it like a pro.
After getting done with the funnel setup, switch the status from Draft to Published from the top-right corner.
See how that automation works. You can always reiterate to bring changes.
4. Advanced automation example
Previously, I’ve shown you some real-world examples about how these two plugins work together to build amazing applications. Let’s see more ways to enhance your community:
| Automation | Details |
|---|---|
| Personalized Onboarding | Send tailored welcome emails based on the Space a user joins. |
| Course Completion Rewards | Offer discounts or premium access to users who complete courses. |
| Activity-Based Marketing | Target active users (e.g., leaderboard toppers) with relevant promotions. |
| Re-engagement Campaigns | Reach inactive members with emails to bring them back. |
| Segmented Campaigns | Use community data to create focused marketing lists in FluentCRM. |
Save and test to ensure the automation runs smoothly.
Pro tips
Here goes a list of interesting things you can accomplish with this integration. Precise targeting can give you outstanding result.
Use dynamic segments for hyper-targeted campaigns
Create dynamic segments in FluentCRM based on FluentCommunity data. You can think of users active in multiple Spaces or who completed particular courses. For instance, target users in both “Photography Enthusiasts” and “Video Editing” Spaces with a bundled course offer to boost conversions.
Leverage conditional logic for smarter automations
Tailor workflows with FluentCRM’s conditional actions. If a user joins a Space but doesn’t engage within 48 hours, send a prompt to post. If they engage, skip the prompt and add them to a “Highly Active” segment to reduce email fatigue.
Integrate with other Fluent ecosystem plugins
We have a dozen of powerful WordPress solutions with easy connections among them. Let’s say, you can combine with FluentForms or FluentBoards for advanced workflows. Use FluentForms to collect user preferences during signup, then tag and assign users to Spaces automatically. Link FluentBoards tasks to CRM contacts for seamless client management.
Monitor automation analytics and optimize
Keep an eye on FluentCRM’s analytics to track conversion rates (e.g., email opens, course enrollments) and review them. A/B test subject lines or incentives for low-performing emails to refine automations for maximum output.
Secure data with privacy controls
Customize FluentCommunity’s privacy settings for user profiles and groups to ensure GDPR compliance. Pair with FluentCRM’s double opt-in for email subscriptions to maintain trust, especially for e-learning platforms.
Why this matters for WordPress users
Why should you care? This integration offers the following benefits:
- No third-party hassle: Operates entirely within WordPress, reducing complexity.
- Cost-effective: No need for expensive SaaS platforms or overwhelming Zapier connections; keep data in one place with full control.
- Enhanced engagement: Automate interactions to keep your community active.
- Scalable growth: Passive members become active leads without you lifting a finger. Your community grows itself while you focus on strategy.
- Competitive edge: Most community plugins don’t integrate this tightly with marketing. FluentCommunity and FluentCRM give you a head start over the competition.
- Data-driven insights: Use community behavior to refine marketing strategies.
In a crowded digital world, this integration turns your WordPress site into a lean engagement machine. You can grow a community where you’re the one who makes the decision.
Conclusion
FluentCommunity and FluentCRM are essential tools for WordPress users aiming to build and monetize communities. They create a powerful, effortless growth system by linking engagement with automated marketing.
Ready to supercharge your WordPress community?
Install FluentCommunity and FluentCRM today and explore automations to transform your WordPress community into a dynamic, revenue-generating ecosystem. Let’s build a community that rewards your effort.
